Terms & Conditions

Effective Date: [Insert Date]

Welcome to Millennium Tours & Travel Pte Ltd. By accessing our website, making travel enquiries, or booking any of our travel services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Please read them carefully before making any booking.

1. Acceptance of Terms

By using our website or booking any service with Millennium Tours & Travel Pte Ltd, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

2. Booking Confirmation

• All bookings are subject to availability and confirmation from the respective airlines, hotels, cruise operators, tour operators, or other service providers.

• A booking is considered confirmed only after full or partial payment (where applicable) has been received and a confirmation has been issued by Millennium Tours & Travel Pte Ltd.

• Customers are responsible for reviewing all booking details upon receipt and informing us immediately of any discrepancies.

  
  

3. Pricing & Payments

• All prices are subject to availability and may change without prior notice until the booking is confirmed.

• Prices may vary due to airline fare changes, hotel rates, taxes, exchange rate fluctuations, or supplier charges.

• Payment must be made using the approved payment methods accepted by Millennium Tours & Travel Pte Ltd.

• Additional charges may apply for amendments, special requests, or optional services.

  
  

4. Travel Documents

Customers are solely responsible for ensuring they possess valid:

• Passport

• Visa(s)

• Travel permits

• Health certificates or vaccination documents (where required)

• Any other documents required by the destination country

Millennium Tours & Travel Pte Ltd shall not be held liable for any losses resulting from incomplete, expired, or incorrect travel documentation.

5. Flights

• Airline schedules, routes, fares, and availability are subject to change without prior notice.

• Airlines may cancel, delay, or reschedule flights due to operational or unforeseen circumstances.

• Millennium Tours & Travel Pte Ltd acts only as an intermediary between customers and airline providers and is not responsible for airline operational decisions.

  
  

6. Hotels & Accommodation

• Hotel room availability is subject to confirmation.

• Hotel check-in and check-out times are governed by the individual hotel's policies.

• Hotel facilities and services are managed entirely by the respective accommodation providers.

  
  

7. Tour Packages

• Tour itineraries may be modified due to weather conditions, government regulations, safety concerns, transportation issues, or operational requirements.

• Millennium Tours & Travel Pte Ltd reserves the right to substitute hotels, transportation, or sightseeing arrangements with similar alternatives when necessary.

• Certain attractions or optional activities may require additional charges.

  
  

8. Cruise Holidays

• Cruise bookings are subject to the cruise operator's terms and conditions.

• Cruise schedules, ports of call, and onboard services may change without prior notice.

• Guests must comply with all rules and regulations established by the cruise operator.

  
  

9. Visa Services

• Visa approvals are granted solely by the relevant embassy or immigration authorities.

• Submission of documents does not guarantee visa approval.

• Visa fees and processing charges are generally non-refundable once submitted.

• Millennium Tours & Travel Pte Ltd is not responsible for visa refusals or processing delays.

  
  

10. Travel Insurance

Customers are strongly encouraged to purchase comprehensive travel insurance covering:

• Trip cancellations

• Medical emergencies

• Personal accidents

• Lost baggage

• Flight delays

• Travel disruptions

Millennium Tours & Travel Pte Ltd is not liable for losses that could have been covered under a travel insurance policy.

11. Cancellations & Refunds

• Cancellation requests must be submitted in writing.

• Cancellation charges may apply depending on airline, hotel, cruise operator, visa authority, or other service provider policies.

• Refund eligibility and processing times vary according to supplier terms and conditions.

• Service charges, processing fees, and certain non-refundable bookings may not qualify for refunds.

  
  

12. Changes & Amendments

Any request to modify a confirmed booking is subject to:

• Supplier approval

• Availability

• Applicable amendment fees

• Fare or price differences

Millennium Tours & Travel Pte Ltd cannot guarantee that requested changes can be accommodated.

13. Customer Responsibilities

Customers agree to:

• Provide accurate and complete booking information.

• Carry valid travel documentation.

• Arrive at airports, ports, and tour departure points on time.

• Comply with the laws and regulations of the countries visited.

• Respect hotel, airline, cruise, and tour operator policies.

  
  

14. Limitation of Liability

Millennium Tours & Travel Pte Ltd acts as an intermediary for airlines, hotels, cruise companies, transportation providers, tour operators, and other travel suppliers.

We shall not be liable for:

• Flight delays or cancellations

• Weather-related disruptions

• Natural disasters

• Government actions or travel restrictions

• Political unrest

• Pandemics or public health emergencies

• Loss of baggage or personal belongings

• Acts or omissions of third-party travel providers

Our liability shall be limited to the extent permitted by applicable law.

15. Website Usage

Users agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful code.

• Copy, reproduce, or distribute website content without prior written permission.

  
  

16. Intellectual Property

All content on this website, including text, graphics, images, logos, designs, icons, and other materials, is the property of Millennium Tours & Travel Pte Ltd or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Singapore. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Singapore.

19. Changes to These Terms

Millennium Tours & Travel Pte Ltd reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be published on this website together with the revised Effective Date.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Millennium Tours & Travel Pte Ltd

Email: info@millennium-tours.com

Website: https://www.millennium-tours.com

Phone: +65 8322 9474

Address: 10 Anson Road, #17-24, International Plaza, Singapore 079903

By using our website and booking our travel services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.